As a follow up to the bridal registry overview, we wanted to provide a specific review on the Macy’s Bridal Registry experience.
Macy’s really markets their bridal registry to couples. Macy’s offers the Macy’s Wedding Rewards program where you receive 5% back on every gift purchased off your registry. You also receive 10% back on all your personal purchases (both off the registry and elsewhere), if you open a Macy’s card. And you receive a 10% wedding completion discount. A month or two after the wedding you are supposed to receive a gift card in the mail with your Macy’s Reward.
It sounds like a fantastic deal and we bought it. Unfortunately, there were problems. The biggest was that we didn’t receive the reward gift card after the wedding and we had to call several times to complain. During the course of the wedding, we moved houses and it was very difficult for Macy’s to update the address. Updating the registry from home through the WeddingChannel became a bit of a nightmare. And finally, it seemed like the in-store help had no idea what they were doing (at their NY store as well as several different Macy’s in Pennsylvania near us).
If we had it to do over again, we still probably would have registered with Macy’s for the rewards program, but we wished we would have known what a headache it would be.
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